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We stand behind every order. If you’re not satisfied within 30 days, simply reach out to our customer support team. We’ll make it right with a hassle-free replacement or a full refund.
You've got questions? We've got the answers.
What's the difference between CLEAN, HOT, and MSG modes?
What's the difference between CLEAN, HOT, and MSG modes?
CLEAN complements your facial cleansing routine, HOT provides soothing warmth, and EMS delivers gentle massage vibrations. Simply switch between them depending on what feels best for your skin.
Do I need to move the device in a specific direction?
Do I need to move the device in a specific direction?
Yes. For the best results, gently glide it upward and outward along your facial contours, without pressing hard on the skin.
How long should I use it each day?
How long should I use it each day?
Start with 5-10 minutes daily on clean skin with your favorite serum or cream. Gently glide upward along your face and neck, starting at the lowest setting.
Do I need to apply pressure to get results?
Do I need to apply pressure to get results?
No. Light, gentle movements are enough for a comfortable massage. There's no need to press hard or pull at your skin.
What if I have sensitive skin?
What if I have sensitive skin?
The smooth massage head is designed for comfortable skin contact. Start with a lower intensity and gentle movements, especially if you have sensitive or acne-prone skin.